When you can’t afford to wait for your device to be exchanged, let HP Hardware Next Business Day Exchange get you back up and running as quickly as possible. You’ll get remote technical assistance to help you resolve problems. Then, if needed, we’ll ship you a replacement unit within the next business day [1] – along with a prepaid waybill to ship back your defective unit. Features: - HP segment: Business - Next Business Day (NBD): Yes - Number of years: 5 Supplier features: - Additional information: Excludes external monitor - Care Pack type: Electronic - Coverage details: Standard workdays - 9 hours - Coverage period (months): 60 - Duration: 5 years - Logistics options: Courier shipment and defective return - Place of service: Offsite - Response time: Next business day response - Service method: Advanced unit exchange - Support type: Exchange - Warranty coverage: In warranty - Warranty type: S Vendor information: - Brand Name: Hewlett Packard Enterprise - Warranty: 1 - Product.Details.Specifications.Level1: Server, Computer & Printer Parts - Product.Details.Specifications.Level2: Software & Licenses - Product.Details.Specifications.Level3: Warranty & Support Extensions