If you have any questions about the product, please feel free to contact us. We will reply to you within 24 hours. If the package is lost or the product is damaged in transit, please contact us for a refund. Imported Ethylene Vinyl Acetate sole ONE SIZE UP RECOMMENDED: If you have wide/fat feet, we recommend you take a size up. Please refer to the size chart in the product image. The size of the sole is the Chinese size. If you feel that the size is not suitable after you try it on, you can contact us for a free replacement. Perfect Gifts: Warm colors and cute shapes make the perfect holiday gift! Also perfects for cold season. Whether it is dormitory, hotel, business trip, camping, drinking a cup of hot coffee in warm plush slippers is definitely the enjoyment of life! Plush Upper + EVA Sole: Soft and skin-friendly plush fabric keep your feet super warm in winter. High-elastic EVA sole, extremely comfortable to wear. Lightweight and durable, odorless, isolate the cold floor! Super Comfy to Wear: Wear the Manooby slippers after a hard day's work to relieve you from a long day of exhaustion! Easily slip on, high-density memory foam to relax your feet, improving the comfort of life! Anti-Slip House Slippers : The texture of the sole greatly increases the friction with the ground, will not slip even if you step on the foam water, fully protects your safety. Imported Ethylene Vinyl Acetate sole ONE SIZE UP RECOMMENDED: If you have wide/fat feet, we recommend you take a size up. Please refer to the size chart in the product image. The size of the sole is the Chinese size. If you feel that the size is not suitable after you try it on, you can contact us for a free replacement. Perfect Gifts: Warm colors and cute shapes make the perfect holiday gift! Also perfects for cold season. Whether it is dormitory, hotel, business trip, camping, drinking a cup of hot coffee in warm plush slippers is definitely the enjoyment of life! Plush Upper + EVA Sole: Soft and skin-friendly plush fabric keep your feet super warm in winter. High-elastic EVA sole, extremely comfortable to wear. Lightweight and durable, odorless, isolate the cold floor! Super Comfy to Wear: Wear the Manooby slippers after a hard day's work to relieve you from a long day of exhaustion! Easily slip on, high-density memory foam to relax your feet, improving the comfort of life! Anti-Slip House Slippers : The texture of the sole greatly increases the friction with the ground, will not slip even if you step on the foam water, fully protects your safety. Product Notes: Please allow a little manual errors.Due to the lighting of the photos and the difference of monitors, the pictures may not reflect the actual color of the real item. Please confirm acceptance before ordering. About Shipping: Please ensure your shipping informations are correct to avoid delivery issues. All orders are shipped within 3 days after payment. Delivery usually takes 8–12 days, The specific delivery time is depend on circumstances. If you have any questions during your purchase, feel free to contact us. We will respond you within 172 hours.