Product care and information for your jewelry Why this matters Proper care preserves the finish and appearance of your jewelry, helping it look like longer. Following simple steps reduces the risk of damage from sweat, chemicals, heat, and friction. Clear rules protect buyers and sellers and ensure quick resolution for quality issues. How to care for your jewelry Wipe gently with a soft, dry cloth after wearing to remove oils and light dirt. Remove jewelry before exercising, showering, swimming, or going to bed to prevent wear and unintended damage. Keep jewelry away from cosmetics, perfumes, hairspray, alcohol, acids, alkalis, and strong cleaners. Avoid prolonged exposure to direct sunlight and temperatures, which can affect color and finish. Store pieces separately or in a soft pouch to prevent scratches and tangling. and exchange policy If you receive an item with a qualityrelated issue, contact us within 3 days of delivery to request a or exchange. Items that have been used are not eligible for or exchange. All returned items must be in condition with original labels and packaging. Practical use scenarios Everyday wear: Follow the care steps to keep a favorite piece looking polished during daily use at work or social outings. Active moments: Remove jewelry before exercising or sports to avoid sweatrelated discoloration and physical damage. Travel and storage: Pack pieces in separate soft pouches or compartments to prevent scratches while in luggage or storage. Questions or concerns If you have any issues with your , please contact us through your page and we will respond promptly to help resolve the situation.